Warranty & Guarantees

Your peace of mind is our priority. All Village Plumbing work comes with comprehensive warranty coverage.

Our Warranty Coverage

Labor Warranty
1 Year

All workmanship is guaranteed for one full year from completion date

Coverage Includes:

Installation errors
Workmanship defects
Improper connections
Installation-related leaks
Parts Warranty
Manufacturer Terms

All parts and fixtures carry full manufacturer warranties

Coverage Includes:

Defective materials
Manufacturing defects
Premature failure
Component malfunctions
Emergency Service
30 Days

Emergency repairs are backed by our 30-day service guarantee

Coverage Includes:

Same issue recurrence
Related problems
Follow-up service
Additional diagnostics

Service-Specific Warranty Terms

ServiceLabor WarrantyParts WarrantyNotes
Water Heater Installation1 Year6-12 Years (Manufacturer)Tank and components covered separately
Pipe Repair/Replacement1 Year25-50 Years (Material)Depends on pipe material used
Fixture Installation1 Year1-10 Years (Manufacturer)Varies by fixture brand and type
Drain Cleaning30 DaysN/ASame blockage guarantee
Sewer Line Repair1 Year50+ Years (Material)New pipe material warranty
Leak Detection30 DaysN/AAccuracy guarantee on location

Important Warranty Information

What's Covered
  • Defects in workmanship and installation
  • Material defects covered by manufacturer
  • Premature failure of installed components
  • Leaks related to our installation work
  • Return visits for the same issue
What's Not Covered
  • ×Damage from misuse or neglect
  • ×Normal wear and tear
  • ×Damage from other contractors
  • ×Acts of nature or external damage
  • ×Modifications by others

How to Make a Warranty Claim

1

Contact Us

Call (919) 968-0070 or email us with your warranty concern

2

Provide Details

Share your service date, invoice number, and description of the issue

3

We'll Fix It

We'll schedule a visit to resolve the issue at no charge to you

Questions About Your Warranty?

Our team is here to help with any warranty questions or claims.